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Ellen
Ellen, Consultant
Category: General
Satisfied Customers: 109
Experience:  attorney and legal researcher
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My question is about my Samsung flat screen television which

Customer Question

My question is about my Samsung flat screen
television which I have had for about six years-
I have sound and picture but cannot access the
Shows I have recordered , my DVR,
My guide via my remote etc. The screen goes totally
Black when I try to access those .. It started this evening/
Do I need to get a new television? It is a 40 inch
Flat screen. Thank you - calling from Houston
Submitted: 8 months ago.
Category: General
Expert:  BestOne1943 replied 8 months ago.

It sounds like you are describing a DVR problem, if your TV will display other things but not the programs you have recorded.

Is this correct, only when you go to the DVR it goes blank.