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Richard
Richard, Consultant
Category: General
Satisfied Customers: 31120
Experience:  Extensive knowledge in a wide range of subjects
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Lost combination I have the serial nomber JA: The Expert

Customer Question

Lost combination I have the serial nomber
JA: The Expert will know what to do. Please tell me everything you can so the Expert can help you best.
Customer: I can not Rembert the combination
JA: Is there anything else important you think the Expert should know?
Customer: I have the serial number
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Expert about your situation and then connect you two.
Submitted: 7 months ago.
Category: General
Expert:  Richard replied 7 months ago.
Hi there and welcomeCan you tell me which model you have please?
Customer: replied 7 months ago.
Serial 07 10 005712
Expert:  Richard replied 7 months ago.
thanks The only way to retrieve the original, factory-set and correct combination for your safe is from the manufacturer, Sentry, and you can do that by following the directions at the webpage below. You will need to provide them with your model number and serial number, in addition to some other information. https://www.sentrysafe.com/CustomerCare/Lost_Your_Combination As you can see, you will also need to fill out a notary form to confirm safe ownership and prove your identity. Just click on 'Download Notary Form' from the link above, or for your convenience, you can also easily access it here:http://www.sentrysafe.com/pdfs/NotaryForm.pdf Once you submit your information to Sentry, it should take about a week to receive your combination from them. You can request expedited service, if available. If you need to contact Sentry's Customer Care Center for any further questions or information, you can do so with the information here:https://www.sentrysafe.com/ContactUs/Call_Or_Email_Us For your convenience, here are Sentry's Customer Service phone and Fax numbers: Customer Service: 1-***-***-****Fax:(###) ###-####Their hours are typically 9AM - 6PM Monday through Friday, Eastern time, but are subject to change.If you would like any additional information or assistance, please do not hesitate to let me know.And if you can take a second to rate my service by clicking one of the stars at the top of the screen then submit, that would be greatly appreciated.Thank you