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Michael
Michael, Librarian
Category: General
Satisfied Customers: 2621
Experience:  20+ years as information professional
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Niklarz I have been trying to re I.ve been a member of the

Customer Question

Niklarz I have been trying to re I.ve been a member of the Mystery Guild Book Club for a number of years and now I'm running into trouble. I've been trying to reject this month's book offerings on two different sights unsuccessfully. I now want to cancel my membership.
JA: Thanks. Can you give me any more details about your issue?
Customer: I received this month's notice for books that I don't want. I tried to go online like usual to make my wishes known. I wasn't able to do this. I couldn't even log in. Now I want to cancel my membership & not receive this month's books.
JA: OK got it. Last thing — Career Counselors generally expect a deposit of about $18 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 10 months ago.
Category: General
Expert:  Michael replied 10 months ago.

Sorry to hear that you have had trouble with the club after years of being a member as it sounds like you have enjoyed reading the various titles they have sent to your attention each month.

As it sounds like the online contact information is not working, suggest that you contact customer service directly. They can be reached at 1-***-***-**** Monday through Friday, 8AM-6PM EST

It sounds like you have enjoyed your membership for awhile now as I am sure they can stop the latest titles mailed to you. You might then reconsider being a member if you have already not become tired of being a member.

Librarian Michael