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Category: General
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I have a Sapphire 830 which was just 'serviced" at great

Customer Question

I have a Sapphire 830 which was just 'serviced" at great cost and the tension is not right again despite setting the tension to the recommended '5'. I have had this problem previously and it seems to be a common problem with this model. As I cannot adjust the bobbin is there some other solution?
Submitted: 1 year ago.
Category: General
Expert:  chester298 replied 1 year ago.

Hi and welcome to Just answer.

May I know what happen to the thread when you sew? Is it tangled under the fabric or loose on top of fabric?

Please let me know,

Chester

Customer: replied 1 year ago.

loose on top of fabric

Expert:  chester298 replied 1 year ago.

Hi again,

If loose on the top fabric your lower tension is too loose. Please try to adjust your bobbin tension CLICK HERE.

Or you can try a yoyo/drop test watch this video on how to. CLICK HERE

Hope this initial info helps,

IMPORTANT: RATING IS REQUIRED! If you are satisfied to my answer please don't forget to rate,,GOOD OR EXCELLENT rating and BONUS are greatly appreciated...

Expert:  chester298 replied 1 year ago.

Hi,

I am just following up to see how everything is going. Did my answer help?

Please let me know,

Chester