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Please read my response and then give it a rating so I can be credited for it. If you have follow up questions, I will be happy to discuss with you at no extra charge. Likely, the globe is not reparable, but if you call the customer care service and discuss this.
During the one-year warranty period, your globe will be replaced with the same or a similar model as long as you have proof of purchase. To obtain warranty service, please call customer care at 1-***-***-**** M-F 9am – 5pm PST. Or you can email them at***@******.***
If your Mova Globe is not covered by the warranty for this accident, you can get a replacement globe for an additional fee. You would need to ship the damaged globe to the company. For more information on replacement go to: http://movainternational.com/mova-product-replacement-program/#sthash.lZOetWu5.dpuf
Good luck with this. It sounds like a very interesting gadget. Best regards, ***** *****
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