I have a Model M831 (s/n 31-2000-1045897) that does not work. It has been several weeks since I last used it at which time it worked fine. I pour in fresh water, lift the Brewer Handle and insert a K cup. The water will NOT drain at all into the Brewer. Hence no operation. What do I do now to make it work? XXXXXXX XXX XXXX XXXX XXXX XXXXX, In XXXX Tele: XXX-XXX-XXXXCell: XXX-XXXX
It is a Model B31...not the number I previously stated.
I disconnected the machine , turned it upside down to remove the water and shook the machine vigoroursly and tapped on the machine's sides. I then put water back in the machine The water still will not drain into the brewer.