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Ellen
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My bernina artista 200 will not embroider. I have the design

Customer Question

My bernina artista 200 will not embroider. I have the design ready to go & when I push the button for it to start it doesn't do anything.
Submitted: 1 year ago.
Category: General
Expert:  chester298 replied 1 year ago.
Hi and welcome to Just answer. May I know if you received any error messages? what is the file format of your design?
Customer: replied 1 year ago.

I'm just using the designs/letters on my machine

Expert:  chester298 replied 1 year ago.
any error messages? How old your machine?
Customer: replied 1 year ago.

no error messages and it is 9 years old

Expert:  chester298 replied 1 year ago.
How about when you straight sewing is it good?
Customer: replied 1 year ago.

nope, nothing happening when I try to straight sew

Expert:  chester298 replied 1 year ago.
OK thanks, ***** ***** your hand wheel stiff/hard to turn or is it smooth? What happen when you turn your hand wheel? Does your needle moves up and down when you turn the hand wheel?
Customer: replied 1 year ago.

everything is smooth & needle moves up & down when I turn the wheel

Expert:  chester298 replied 1 year ago.
OK thanks, ***** ***** hear or feel any vibration comes from the motor that indicates any life or power when you trying to sew?
Customer: replied 1 year ago.

nope, nothing at all

Expert:  chester298 replied 1 year ago.
Ok thanks, ***** ***** feel the motor you have broken belt. Since you have no signs of motor running you possibly have motor problem. In sewing machine motor is a hard working parts which is frequently failed over time specially for 9 years old machine. Please note: Replacing of motor is difficult specially of you have to experience in sewing machine dismantling or repair. If you are not comfortable replacing it, its better if you send it to professional. Are you satisfied with my service?
Customer: replied 1 year ago.

Yes, I was afraid it might be the motor, but was hoping for a miracle!

Expert:  chester298 replied 1 year ago.
May I know what is your rating?

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