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Ask Khristopher N. Sines AACJ, BSHS/M, MS...

Khristopher N. Sines AACJ, BSHS/M, MS/P
Khristopher N. Sines AACJ, BSHS/M, MS/P, Consultant
Category: General
Satisfied Customers: 248
Experience:  Associates in Criminal Justice. Bachelors in Human Service Management. Masters in Psychology
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I wish to be off prepaid plan

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I wish to be off prepaid plan

Khristopher N. Sines AACJ :

Hello there and welcome to JustAnswer! My name is XXXXX XXXXX I am very happy to help you with your question.

Khristopher N. Sines AACJ :

Which prepaid plan are you wanting information on?

JACUSTOMER-nxvde4oa- :

whatever plan takes monthly fees from my visa card which just answer has the lasr 4 digits.

Khristopher N. Sines AACJ :

So you are trying to cancel your membership for JustAnswer?

JACUSTOMER-nxvde4oa- :

yes

Khristopher N. Sines AACJ :

Understood. You will need to call customer serviceUS/Canada 1.888.862.9212
Available 6am to 6pm PST

Khristopher N. Sines AACJ :

If you are unhappy with your subscription for whatever reason, you are more than welcome to cancel it at anytime. If you would like to cancel your subscription, you may do so by following the steps below:



  1. Login to your JustAnswer account

  2. Click the EDIT link in the ACCOUNT INFORMATION panel on the left side of the page

  3. On the EDIT YOUR SUBSCRIPTION page, next to SUBSCRIPTION STATUS, you should see ON and OFF buttons for your unlimited subscription, make sure the OFF button is selected

  4. Click SAVE SETTINGS

Khristopher N. Sines AACJ :

I hope this is helpful. If you have more follow up questions please let me know. It is never a problem. I will go above and beyond to make sure you are 100% satisfied!

Khristopher N. Sines AACJ, BSHS/M, MS/P and 50 other General Specialists are ready to help you