How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Cher Your Own Question

Cher, Educator-40+ yrs
Category: General
Satisfied Customers: 20802
Experience:  M.A., B.A., Author, Information & Research Specialist
Type Your Question Here...
Cher is online now
A new question is answered every 9 seconds

I recently sent an e-mail to all health staff in my department

This answer was rated:

I recently sent an e-mail to all health staff in my department telling them how much I appreciate them and all they put up with and still get their jobs done. Nowhere in the e-mail did I mentioned any names. Apparently one nurse who had a guilty conscience reported to my supervisor she found it offensive and ask me to apologize to her. All information in the e-mail was true but no names mentioned, this information was relayed to my supervisor by me in a mini conference, plus the fact that the few problems mentioned in the e-mail was ongoing over a period of time and not related to any one occasion or person. All the staff supported me and praised me for showing my appreciation for my Technicians except this one person, in fact three nurses asked me was I referring to them. So how can this one person go to my supervisor and the both of them rush to a conclusion that it was offensive to this one person? The supervisor forwarded the e-mail to everyone claiming e-mails such as this are considered demeaning and offensive. Am I missing something here? I plan to defend this in a private meeting with her. Do I have a foot to stand on? My evals are approaching. The e-mail follows...
Allow me a moment to inform you how much the Pharmacy appreciates their contract Pharmacy Technicians. First, they are always on time, they have an attendance record better than most of us, and most of all they have a clear understanding of rules, roles and responsibilities central to their skills and duties. They also go beyond these parameters by ensuring the pharmacy common area (the area everyone uses) is clean which includes emptying trash at least once daily and taking out food garbage that you leave over the weekends or maybe your crushed tablets all over the carpet, or worst used insulin syringes you forget to take out of your insulin bags and must I say, inventory miscount of needle and syringes. (I’ll stop there). Yes, I appreciate my technicians for all they put up with including me sometimes, but please don’t take them for granted. They sometimes discover your errors or oversights and mind too. They’re always willing to share a hot pot of coffee and maybe some sweet buns on the side every morning. They’re not perfect but who is? But I appreciate them for the good I see in them and their hard work. I depend on them and realize it would be very difficult to run the pharmacy without them.

So please if you discover they forgot to fill 15 or 20 patient’s bags, know that they worked through several of their lunch breaks to fill at least a thousand doses so that you may have meds over the weekend last week without me telling them (remember this was once done by nurses before Techs were hired). Are they bitter because their contract was changed from an eight to six hour day? NO, but their making every attempt to complete all that was done in eight hours in six. Yes, I appreciate my technicians!

So if you notice some imperfections please be forgiving we all can’t be perfect like you just notice some good sometime and say thanks.

Hi again, Bill and welcome back to Just Answer!

Thanks very much for requesting me to answer your question.

Honestly, I think your intentions were very good and you intended for this to be a compliment and to show appreciation to your employees, but some of what you said 'could' be interpreted as not so complimentary, so I understand why this one employee could have taken this in the wrong way. However, you can explain to your supervisor that your only intentions in writing this to your staff was to compliment them and you see nothing offensive about it. Perhaps certain items could have been phrased slightly differently, and you realize this, now, but it was certainly meant to compliment your staff and show them your appreciation for going above and beyond the call of duty in their department.

If you need any additional information or clarification, simply 'Reply' back before rating and I will be happy to help with any follow up questions. Please do not rate negatively if you still need information. Just click "Reply" instead. Thank you!

If you found my answer helpful, a Positive Rating and Positive feedback on the survey, would be greatly appreciated. Thanks! Laughing

If you would like to request me to answer any new, future questions, please begin your post with "For Cher Only" and I will respond as soon as possible.

Warmest regards,


Cher, Educator-40+ yrs
Category: General
Satisfied Customers: 20802
Experience: M.A., B.A., Author, Information & Research Specialist
Cher and 16 other General Specialists are ready to help you

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
< Previous | Next >
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
  • Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know. Robin Elkton, Maryland
  • He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here. Diane Dallas, TX

Meet The Experts:

  • Dr. Y.

    Dr. Y.


    Satisfied Customers:

    I am fellowship trained specializing in general urology and reconstructive urology.
< Last | Next >
  • Dr. Y.'s Avatar

    Dr. Y.


    Satisfied Customers:

    I am fellowship trained specializing in general urology and reconstructive urology.
  • John's Avatar


    Home Appliance Technician

    Satisfied Customers:

    Appliance repair business owner for over 43 years.
  • Tina's Avatar



    Satisfied Customers:

    JD, BBA Over 25 years legal and business experience.
  • GM Tech (Cam)'s Avatar

    GM Tech (Cam)

    GMC Mechanic

    Satisfied Customers:

    GM Grand Master Technician 2007. 14 years experience.
  • dermdoc19's Avatar



    Satisfied Customers:

    30 years practice in general and cosmetic dermatology
  • Dr. Gary's Avatar

    Dr. Gary

    Cat Veterinarian

    Satisfied Customers:

    DVM, Emergency Veterinarian, BS (Physiology)
  • Dr. Pat's Avatar

    Dr. Pat

    Bird Veterinarian

    Satisfied Customers:

    25+ years working primarily or exclusively with birds

Related General Questions