My name is XXXXX XXXXX in dexter, mo. I have a safe the numbers on the front are S3877 and under that number is XXXXX I am unable to unlock the safe, is it because batteries are dead. if so how are they changed, get no lites when putting in my code. how do I get into my safe. my e-mail is :XXX@XXXXXX.XXX please advise
If this is an emergency situation and you need the safe opened right away, your only other alternative is to call a certified locksmith/safe technician. After providing proof of safe ownership/identity (driver's license), the technician should be able to get your combination on the spot from Sentry, if this should be part of the problem, or get the safe open in an alternative way. This would, of course, be a more costly way to proceed, but only if absolutely necessary. You can try any certified local locksmiths/safe technicians in your area by looking in your Yellow Pages under 'Vaults & Safes' or call this company, which has offices nationwide: http://www.clearstar.com/
I hope this information helped and I wish you much good luck with your safe!
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Hi again, Carl.
Thanks very much for your positive feedback.
I appreciate the opportunity to be of help to you and thank you for entrusting your question to Just Answer!