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Michael
Michael, Librarian
Category: General
Satisfied Customers: 1148
Experience:  20+ years as information professional
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Who supplies the glass products for ReliaBilt doors and wi

Resolved Question:

Who supplies the glass products for ReliaBilt doors and windows?
Submitted: 1 year ago.
Category: General
Expert:  Michael replied 1 year ago.

Librarian Michael :

Hello, Thank you for using this service. I wish to introduce myself. I am a Research Librarian with 20+ years of experience.

Librarian Michael :

A search on Reliabilt seems to tell me that Lowe's is the seller of this brand. They are made by the manufacturer Jeld-Wen (which you may already have found out). A quick thought would be to contact your local Lowe's in your community and see if they can order the glass panels for you.

Librarian Michael :

Conducted a search online for glass panels for your particular door and have come up with possibly some vendors for you to contact:

Librarian Michael :

http://www.ambiancedoors.com/

Librarian Michael :

Manufacturer website in case you have not contacted them yet: http://www.jeld-wen.com/catalog/exterior-doors/glass-panel

Librarian Michael :

A quick search under glass door panels comes up with many companies but trying to come up with ReliaBult is a bit difficult. The links above I hope can help.

Librarian Michael :

Let me know if I can help with anything else on your request in terms of locating additional companies. Go ahead and please rate my answer so that I can get an understanding if my answer was helpful.

Customer:

Thank you for your attempts to answer the question. I have already contacted lowes and ReliaBilt has told them they will not sell the glass panels. I have looked at Ambiance and from what I see from their selection, they cannot help either. I have searched several websites directly to no avail. I had hoped that you would have a broader avenue to meet the need. I do understand that manufacturers like to protect their distributors, but that brings up the question as to how to get replacements if a door is broken? I would like to hear of any more ideas you may have before rating; and I do appreciate your efforts and do not mind paying the $15, but would like a more concrete answer. Thanks Gary

Librarian Michael : Understand as this can be tough to find a distributor but let me see what I can research further before you give a rating. Do not want you to pay for an incomplete answer.
Customer:

I do appreciate your added efforts. Gary

Librarian Michael :

Just started to see what I can find. I first started at the vendor site just to see if there is anything that they may have that Lowe's will not do. I did find a pdf that for some reason I cannot open on my computer. See if you can: http://www.jeld-wen.com/product-support/documents/care-maintenance under Order Replacement Glass, Sash or Patio Door Panel PDF

Librarian Michael :

Home Depot is listed over and over so I would give them a try if Lowe's cannot or will not help!

Librarian Michael :

Other than checking with the link from the manufacturer above that I just sent, another option is to check around with window and glass companies in your area. Here in my part of California, I have two places that put in windows so maybe somebody like that could be of help. Wish I had a complete answer but please try the link above from the manufacturer as the pdf did not open for me but the link does have info on ordering replacement glass. I can also opted out of the question to see if another expert can give it a try if you would like.

Customer:

Michael:

Customer:

Michael: Thank you for your added assistance. I believe now that I will just have to buy the doors I need. I guess this was a tough assignment,

Michael, Librarian
Category: General
Satisfied Customers: 1148
Experience: 20+ years as information professional
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