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Hello, JC and welcome back to Just Answer.It's possible that the highlights turned orange this time, because your hair is dark and even though you have not frosted it in over a year, if you had used any type of dye on it, the frost and glow had trouble eating through layers of dye. It is not recommended to apply another chemical process to your hair for at least 2-7 days after the frosting you just did.If you are housebound, you might ask if a professional colorist from a nearby, trusted salon will come to your home to assess the situation and help you use the best product to cover the orangey color and get the look you intended.The blotchiness would have to be addressed by a dermatologist, if you feel you may have experienced an allergic reaction, but if you did get any of the bleach on your skin in the past, accidentally, this is not an uncommon reaction. Wearing long sleeves this time, was very wise, and you said you had no skin reaction on your arms, so that problem seems to be resolved.I wish you much good luck with your hair and hope it comes out to your liking, the next time you highlight/frost it.
Hi again, JC.I understand what you're saying. Many people who have used this product on darker hair have had the orangey results. If you've been using it for 15 years on your dark hair and this is the first time it ever turned orange, it's probably because of the circumstances you described. You need to use the cap and follow directions carefully. The frost is not supposed to dry as soon as it is put on, so perhaps it was layered on too thick and also, maybe it was left on too long. If you can get someone else to help you do it, make sure all the instructions are followed, use the overcap, the proper sized needles for pulling the hair through the holes, leave it on for the prescribed time and hopefully, you can repair it. Another suggestion is, because your hair is dark, the 'honey' color made it more orangey, but if you use the blonder color (platinum? or the lighter one right above the honey) it should come out with the blonde color that you want.Just a note: although it didn't 'process' properly, a 'process' on hair is a chemical process that changes and/or removes color and the frosting material contains bleach, so since it did 'affect' your hair by turning it orange in the places it was used, it's considered 'chemically processed'. Best of luck! Please keep me posted. Thanks!Best regards,Cher