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Bryan
Bryan, Internet Researcher
Category: General
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Experience:  Many years of internet research experience. I also run my own business.
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whirlpool washer mod # XXXXX ser # XXXXX washer fills

This answer was rated:

whirlpool washer mod # XXXXX ser # XXXXX washer fills up then doesnt agitate .cust. says it will just sit then drain after awhile, then no spin.

bryanpaul52 :

let me take a look at the model. I will be right back .

bryanpaul52 :

is the door locking ?

bryanpaul52 :

are you still with me ?

Customer: replied 4 years ago.
the chat room thing is not working for me . what was the last reply to me
does the door lock ?
Customer: replied 4 years ago.
i believe so
okay can you make sure? there should be a lock light also is that lit ?
Customer: replied 4 years ago.
she says sometimes it does sometimes it doesnt . hate it when they say that.
oh okay, yeah me too ! anyway when it does lock does the machine work correctly ?
Customer: replied 4 years ago.
i see where you are going with the lid switch, dont know at this point, havent seen it yet. any other possibilities other than the lid switch

well are you going to look at this today ? you can put this in diagnostic mode and see what error comes up.

USE ONLY

DO NOT REMOVE OR DESTROY

ACTIVATING THE SERVICE DIAGNOSTIC TEST MODES

1.

Be sure the washer is in standby mode (plugged in with all indicators off).


2.

Perform the following sequence of movement using the cycle selector knob.


NOTE: AFTER RESET

, sequence "a" through "e" must be completed within 6 seconds.




RESET

- Rotate cycle selector knob counterclockwise one or more clicks to clear sequence.


a. Rotate cycle selector knob

clockwise one click and wait ½ second.


b. Rotate cycle selector knob

clockwise one click and wait ½ second.


c. Rotate cycle selector knob

clockwise one click and wait ½ second.


d. Rotate cycle selector knob

counterclockwise one click and wait ½ second.


e. Rotate cycle selector knob

clockwise one click.



Successful activation of Diagnostic Test Modes will be indicated by all status LEDs (except for Lid Locked) flashing ON and OFF in half-second intervals.NOTE: LED names may vary between makes and models.


Legend: = ON = OFF


Figure 2 - Status LEDs flashing ON and OFF



If the status LEDs do not display as described above, the sequence may not have been completed within 6 seconds. Repeat step 2 to ensure this was not the cause.

Also up in the control panel there should be a diagnostic code sheet.

Bryan and 46 other General Specialists are ready to help you
Customer: replied 4 years ago.
washer from before mod wtw4800xq1. been to see it .when i hit start lid switch locked, machine soundslike it wants to start but doesnt , then lidswitch light starts blinking and nothing happens
Customer: replied 4 years ago.
please opt out
no water goes in art all ? did you get any fault codes?
Customer: replied 4 years ago.

f8e3 over flow f7e1 basket sens f7e7 motor unable to reach rpm. when i hit start lid switch lightstarts blinking

okay the problem is the water hasn't drained completely so the water level control is not reseting. also the reason you get the f7e1 and the f7e7 is because when theres still water in the tub it wont go to spin. the first thing I would check is the pump. make sure theres no obstructions and the tub is empty. remove the pump hoses and see. get some towels ready in case theres water. you wont flood the laundry room. Can you do that and let me know ? I have to step out for about an hour I'll be back soon though.
Customer: replied 4 years ago.
Cool
I should be here the rest of the day if you need me. thanks Bryan
Bryan and 46 other General Specialists are ready to help you