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Bryan
Bryan, Internet Researcher
Category: General
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Experience:  Many years of internet research experience. I also run my own business.
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Why doesnt my refrigerator work?

Resolved Question:

Why doesn't my refrigerator work?
Submitted: 2 years ago.
Category: General
Expert:  Bryan replied 2 years ago.

bryanpaul52 :

Can you get me the make and model number ? What is this doing ? do the lights and fans run ?


 

Expert:  Bryan replied 2 years ago.
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Customer: replied 2 years ago.
Sub-Zero, model 550. The lights are on, I hear something that sounds like a fan and the freezer works but the refrigerator won't refrigerate.
Expert:  Bryan replied 2 years ago.
okay . on the top over the doors theres a grill behind the grill there are compressors. (two) can you feel them and tell me are the both hot,warm, or cold? or is just one hot warm or cold?
Customer: replied 2 years ago.
Ok, the compressor on the left is hot and I can hear that it is working. The one on the right is cold and is not making any noise. I can also see that the fan is working.
Expert:  Bryan replied 2 years ago.
okay sorry the sites a little slow right now, do you hear the one on the right click about every 3-5 minutes at all ?
Customer: replied 2 years ago.
It is not making any clicking noises at all.
Expert:  Bryan replied 2 years ago.
okay. the problem is either the compressor relay has failed or the compressor itself has failed. you could try replacing the compressor relay (you would need to contact Sub Zero for the part #) and see if the compressor starts. if it doesn't the compressor would need to be replaced. thats a job that would need to be done by a certified tech however. hope this info helps, thanks and best wishes, Bryan
Bryan, Internet Researcher
Category: General
Satisfied Customers: 12008
Experience: Many years of internet research experience. I also run my own business.
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