How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Joan Your Own Question

Joan
Joan, Internet Researcher
Category: General
Satisfied Customers: 15274
Experience:  I believe that knowledge is Power! I would like to try to share my knowledge with others.
Type Your Question Here...
Joan is online now
A new question is answered every 9 seconds

I received a Amazon gift card and when scratching of the cover

Resolved Question:

I received a Amazon gift card and when scratching of the cover on the claim code I scratched too hard and now can't read the claim code. I took it back to the store and they wouldn't help since the claim code had been scratched off. HELP... What can I do now. It is for $50. Thanks for your assistance
Submitted: 2 years ago.
Category: General
Expert:  Joan replied 2 years ago.

Hello and Welcome to Justanswer,

This is directly from Amazon when you cannot read the code. They will be able to assist you if you use this information to contact them directly.

 

http://www.amazon.com/gp/help/customer/display.html/ref=hp_200546130_codescrathed?nodeId=200546130#codescrathed

 

 

Claim Code Can't Be Read

If your claim code scratched off or can't be clearly read, please contact us with the 16 or 30-digit number on the back of the card.

Gift Card Restrictions

Amazon.com Gift Cards can be used towards millions of items at Amazon.com or at endless.com.

Gift Cards cannot be used to purchase other gift cards or applied to any order containing another gift card. A gift card cannot be transferred to another account once the gift card claim code has been redeemed. Please read our Terms & Conditions for a full list of gift card rules and restrictions.

Check this page for help buying or using a gift card.

 

 

I hope they will be able to get this fixed for you quickly, so you can enjoy your gift card. Joan

Customer: replied 2 years ago.
No answer from Amazon. Problem NOT resolved
Expert:  Joan replied 2 years ago.

Hi,

This is a Holiday Weekend and it may be Monday, before you hear back from them. I use Amazon quite a bit for gift goving and they are very good about reolving problems like what you are facing.

I will also give you the phone number to reach them: 1-866-216-1072

 

Follow the prompts to reach a live person as it starts out as an automated system.

Joan

Joan, Internet Researcher
Category: General
Satisfied Customers: 15274
Experience: I believe that knowledge is Power! I would like to try to share my knowledge with others.
Joan and 62 other General Specialists are ready to help you

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
< Last | Next >
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
  • Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know. Robin Elkton, Maryland
  • He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here. Diane Dallas, TX
 
 
 

Meet The Experts:

 
 
 
  • Ron

    ASE Certified Technician

    Satisfied Customers:

    21218
    23 years with Ford specializing in drivability and electrical and AC. Ford certs and ASE Certs
< Last | Next >
  • http://ww2.justanswer.com/uploads/FO/fordguy4u/2011-12-17_222940_HPIM1257.64x64.JPG Ron's Avatar

    Ron

    ASE Certified Technician

    Satisfied Customers:

    21218
    23 years with Ford specializing in drivability and electrical and AC. Ford certs and ASE Certs
  • http://ww2.justanswer.com/uploads/lyeung1/2010-07-25_032152_tn_IMG_0241.JPG Dr. Y.'s Avatar

    Dr. Y.

    Urologist

    Satisfied Customers:

    18397
    I am fellowship trained specializing in general urology and reconstructive urology.
  • http://ww2.justanswer.com/uploads/docjohn174/2008-12-13_170143_johnask.jpg John's Avatar

    John

    Home Appliance Technician

    Satisfied Customers:

    13453
    Appliance repair business owner for over 43 years.
  • http://ww2.justanswer.com/uploads/MU/multistatelaw/2011-11-27_173951_Tinaglamourshotworkglow102011.64x64.jpg Tina's Avatar

    Tina

    Lawyer

    Satisfied Customers:

    8496
    JD, BBA Over 25 years legal and business experience.
  • http://ww2.justanswer.com/uploads/dermdoc19/2010-09-30_160749_Photo_122807_015.JPG dermdoc19's Avatar

    dermdoc19

    Dermatologist

    Satisfied Customers:

    3857
    30 years practice in general and cosmetic dermatology
  • http://ww2.justanswer.com/uploads/BI/birddoctor/2012-6-22_173214_birddoctor.64x64.png Dr. Pat's Avatar

    Dr. Pat

    Bird Veterinarian

    Satisfied Customers:

    3384
    25+ years working primarily or exclusively with birds
  • http://ww2.justanswer.com/uploads/RY/rydergar/2012-6-6_192240_IMG0328.64x64.JPG Dr. Gary's Avatar

    Dr. Gary

    Cat Veterinarian

    Satisfied Customers:

    3299
    DVM, Emergency Veterinarian, BS (Physiology)