The best way to contact facebook is their help center, Go here https://www.facebook.com/help and click on something is not working. Facebook does not have customer service reps that you can speak directly with. They recommend the help center for any issues.
If you found my answer helpful please select the green ACCEPT button as this is the only way I am compensated for my time. I am happy to answer any additional questions you may have.
i did that already
but im not getting an answer
Once you select "something is not working" you need to select "hacked, scammed or phished"
i did that too im desperate to get this one resolve
Then under "report a security problem" click on "my accounts hacked"
i did that too
Then click on my account is hacked
i did that too
Did you then click on secure it now
i even give the name and phone of the person who hacked me
i still cant log in on my acct hacker changed my email address and password
are u still there
Just one minute..... Let me look into something else
A couple of email addresses to reach facebook: [email protected], [email protected], [email protected]
They are tough to access because they are not a pay for service. Is the person who hacked your account currently using it and your information? You may be able to report it as fraud or identiy theft?
I logged onto my account and this is the info provided regarding your issue:
he or she txt me from their phone asking for my code that i set up to be txt to my phone so i have their phone number then later on she or he logged in to my yahoo and chatting with me stating she or he only need my zynga poker chips so she or he can sell it
but you do not know this person personally?
she is my zynga poker and facebook friend but not really know personally
i emailed facebook already for my questions along with her name and phone #
And when you follow the steps to secure your account, how far can you get thru the facebook help center?
still waiting for their answer i told them i been hacked and locked my accts
This is all you can do at this point. I would also advise if you have additional accounts with the same password XXXXX you also change those. (No matter what kind of accounts) You may also wish to file a police report. (I am not a legal expert so I do not know how far this would go but it may help you should something else such as a bank account or credit card account be hacked as well)
okey this service only gonna charge my acct $19 right
are u sure
Yes, Just Answer has been around for years and is a legitimate website with a corporate office in San Francisco. The office is large with many employees. We are certified experts here to help people like yourself
okey thanks for your help
You are welcome, please remember to select the Accept button if I have been helpful.
Have a good night.