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Martin, Engineer
Category: General
Satisfied Customers: 4776
Experience:  i'm 41 and i never stopped studying and experimenting
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Hi, I still do not have an answer, my recorder is still locked

Customer Question

Hi, I still do not have an answer, my recorder is still locked on "lock code"
I have sent serial number and still no joy.

Cheers Irene
Submitted: 5 years ago.
Category: General
Expert:  Martin replied 5 years ago.
Hello, welcome to Just Answer.

If you forget the 4 digit code:
If you forgot the password, to clear the current password, follow the procedure below:

1. Display Setup menu then select an 1 level icon.
2. Use the Number buttons to enter the 6 digit number "210499"
3. Select [yes] then press ENTER. The 4 digit password XXXXX XXXXX Enter a new code.
Martin and 61 other General Specialists are ready to help you
Customer: replied 5 years ago.
can i have live chat with someone please
Customer: replied 5 years ago.
lock code is stuck on av 1
Expert:  Martin replied 5 years ago.
I don't see any way to lock on AV1 from the parental control. If you can't get it out of AV1 i would suspect a problem with the remote (the AV/input button).

Usually those system are by default on the Tuner setting, if you remove power long enough it "should" default back to tuner.