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Tyler, Professional Researcher & Musician
Category: General
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I just received the Nutone metro oversized deluxe recessed

Resolved Question:

I just received the Nutone metro oversized deluxe recessed medicine cabinet and when I opened it the glass doors are schattered. Please tell me what to do now so I can get et it replaced immediately.
Submitted: 6 years ago.
Category: General
Expert:  Tyler replied 6 years ago.
Hi, and thanks for your question!

If this cabinet was purchased from a local retailer, you can bring it back to them and get a replacement. Just let them know that the glass was broken when you received it. Things like that happen all the time when shipping these kinds of items. You'll probably need to bring your receipt with you as well.

If you ordered this directly from Nutone then contact their customer service number at(NNN) NNN-NNNN Give them the same details--that it was damaged before you received it. They may either send you a replacement for no charge (which would be easiest) or direct you to inquire with the company that shipped it and file a claim with them. They aren't open on the weekends, but you could call them on Monday. They would most likely send you a whole new unit, rather than just the replacement glass.

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