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Lori
Lori, Research Analyst
Category: General
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Experience:  General Information and Online Research
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How Do I Get My 11 Year Old Daughters Taken Over Password

Resolved Question:

How Do I Get My 11 Year Old Daughter's Taken Over Password XXXXX Off?
Submitted: 4 years ago via HelpOwl.
Category: General
Expert:  Lori replied 4 years ago.
Can you tell me if someone is using her email address, or has someone changed her password XXXXX her permission and she can't get in now?
Customer: replied 4 years ago.
Someone got her password XXXXX changed it and now she cannot get into it
Expert:  Lori replied 4 years ago.
Is she getting an "Incorrect Password" message when she tries to log in?
Customer: replied 4 years ago.
yes
Expert:  Lori replied 4 years ago.

Here are instructions taken directly from Facebook to reset your password:

 

  1. Make sure that your caps lock key is turned off, then try to log in again.
  2. If you were unable to log in after making sure your caps lock key was off, then try resetting your password XXXXX http://www.facebook.com/reset.php
  3. If you were unable to log in after resetting your password, follow instructions on this link: - http://www.facebook.com/help/?page=742 to troubleshoot the problem. Reset your password XXXXX more http://www.facebook.com/reset.php
  4. If you still can't log in, try using a different web browser.

 

You probably want to go to the Help Center (http://www.facebook.com/help/?page=174) once you get the password XXXXX to report that her email address has been compromised and get additional advice from Facebook.

 

Let me know if I can help further.

Lori, Research Analyst
Category: General
Satisfied Customers: 4130
Experience: General Information and Online Research
Lori and 55 other General Specialists are ready to help you

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