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Tyler
Tyler, Professional Researcher & Musician
Category: General
Satisfied Customers: 5827
Experience:  B.M & M.M.. Skilled at in-depth research. Former police officer.
21042015
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I AM LOOKING FOR LENEL TECHNICAL AND INSTLATION MANUALS

Resolved Question:

I AM LOOKING FOR LENEL TECHNICAL AND INSTLATION MANUALS
Submitted: 6 years ago.
Category: General
Expert:  Tyler replied 6 years ago.
Hi, can you be more specific please? What manuals are you looking for?
Customer: replied 6 years ago.
Lenel is a company who sells security equipment and they don't like giving out their technical and instlation manuals on their products. I was just wanting to know if there was way to get them from another source.

Thanks, Brad
Expert:  Tyler replied 6 years ago.
If there is another way to get them, I am just about certain you won't find them here. Just as you say, they don't like to give out their materials. They require a significant amount of information before allowing access to even the most basic parts of their customer service. I would understand why a security company would want to keep their materials to themselves. Why are you trying to acquire these?
Customer: replied 6 years ago.

I need it to work on one of their systems.

Expert:  Tyler replied 6 years ago.
Ok--in checking further, it appears that your best solution would be to try and register as a "consultant" through their website. Should you be approved, which takes a few days, you would then have access to their service manuals and other help they provide. There are a few disclaimers though on their site as to who they will and will not approve. Here is the web address for that specific area:



https://customer.lenel.com/?q=registration/consultant



Please let me know if I can help further. Good luck!



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