How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Cher Your Own Question

Cher
Cher, Educator-40+ yrs
Category: Dog Veterinary
Satisfied Customers: 20614
Experience:  M.A., B.A., Author, Senior Informational Specialist
1470369
Type Your Question Here...
Cher is online now
A new question is answered every 9 seconds

How can I find out who a phone line is with It is not a BT

Resolved Question:

How can I find out who a phone line is with? It is not a BT line. They say it must be with another provider. The line is there in a flat I am about to move in to. The landlord does not know who the service provider is as previous tenants changed it and they are now out of contact.

There is not much more info I can give. Sorry. I just need to know where to find out the service provider for a UK phone line which is not with BT

Submitted: 6 years ago.
Category: General
Expert:  Cher replied 6 years ago.
Hello,Customer and thanks for your question.

If you are moving into this flat as a new tenant, it shouldn't be necessary to know who the phone provider is, especially if you want to change it. The new bill can't be in your name, until you officially change it over, and when you call to subscribe to any phone provider, they should be able to tell you whose line it is when your new one is installed.

If you call various other companies, beside BT, to find out who the line is with, giving the phone number might be sufficient, OR call BT and ask if they know which company would assign a phone number like the one you have, unless, as it is in the USA, you're able to 'port over' your own number when you change providers.

This should help:

"Who can supply a phone service

It is now possible to choose between a range of phone service providers for phone lines and equipment providers for telephone handsets, faxes and switchboards. As well as BT, other phone service providers now include NTL (incorporating Cable and Wireless plc) and Energis Communications (for business customers only), and various cable phone service companies." (see more, at: http://www.adviceguide.org.uk/index/your_world/communications/phone_services.htm

And this, as well:

http://www.homephonechoices.co.uk/home-phone-providers.html

I wish you much good luck, in solving this mystery, and then choosing the best provider for your needs.

Cher
Customer: replied 6 years ago.
I'm sorry but this does not help. Although there is a line at the property the service is not "on" and therefore we do not know the number.No-one can reconnect until we find out which company has the line - BT does not know whose line it is. Is there an organisation that would know?
Expert:  Cher replied 6 years ago.
Hi again, and thanks for your reply.

The only other suggestion I can make is to call all the possible carriers, listed in the link I provided (http://www.homephonechoices.co.uk/home-phone-providers.html), give your address and flat number, and ask each individual company if their company supplies service to that unit.

This is a very strange predicament; you would think when someone moves out, the phone service is disconnected, and then the next tenant chooses to hook up whichever one they want.

If this does not prove helpful, please let me know and I will 'opt out' and leave your question for other experts to answer.

Cher
Cher, Educator-40+ yrs
Category: General
Satisfied Customers: 20614
Experience: M.A., B.A., Author, Senior Informational Specialist
Cher and 58 other General Specialists are ready to help you

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • It was so professional, so personally concerned (as we were) and you answered all of our questions. George and I are so happy that I found "JustAnswer" on my Google search -- you are now in my "Favorites" list! And, yes we do love our kitty - she makes our life complete! Bev & George Boca Raton, FL
< Previous | Next >
  • It was so professional, so personally concerned (as we were) and you answered all of our questions. George and I are so happy that I found "JustAnswer" on my Google search -- you are now in my "Favorites" list! And, yes we do love our kitty - she makes our life complete! Bev & George Boca Raton, FL
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
  • Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know. Robin Elkton, Maryland
 
 
 

Meet The Experts:

 
 
 
  • Dr. Debbie

    Dr. Debbie

    Dog Veterinarian

    Satisfied Customers:

    902
    Companion animal veterinarian practicing for over 10 years.
< Last | Next >
  • http://ww2.justanswer.com/uploads/DE/debkatreyn/2011-11-28_33650_682e.64x64.jpg Dr. Debbie's Avatar

    Dr. Debbie

    Dog Veterinarian

    Satisfied Customers:

    902
    Companion animal veterinarian practicing for over 10 years.
  • http://ww2.justanswer.com/uploads/VE/vetforyou/2012-6-20_33122_PearlPhoto.64x64.jpg Dr. Andy's Avatar

    Dr. Andy

    Medical Director

    Satisfied Customers:

    15897
    UC Davis graduate, emphasis in dermatology, internal medicine, pain management
  • http://ww2.justanswer.com/uploads/doggfone1/2009-07-16_133633_vet_pic.jpg Dr. Scott's Avatar

    Dr. Scott

    Veterinarian

    Satisfied Customers:

    9615
    15 years of small animal, equine and pocket pet medicine and surgery.
  • http://ww2.justanswer.com/uploads/RY/rydergar/2012-6-6_192240_IMG0328.64x64.JPG Dr. Gary's Avatar

    Dr. Gary

    Dog Veterinarian

    Satisfied Customers:

    9426
    DVM, Emergency Veterinarian, BS (Physiology)
  • http://ww2.justanswer.com/uploads/VE/VetAnswers/2013-4-5_8257_prof10.64x64.jpg 's Avatar

    Satisfied Customers:

    8015
    dasdasd
  • http://ww2.justanswer.com/uploads/1I/1ISUDVM/2011-3-1_22028_Honeymoon2005075294928803490646858.64x64.jpg Dr. Bruce's Avatar

    Dr. Bruce

    Veterinarian

    Satisfied Customers:

    7832
    15 years of experience as a small animal veterinarian
  • http://ww2.justanswer.com/uploads/AN/andrewDVM/2012-4-27_12585_iStock000011751407XSmall.64x64.jpg Dr. Drew's Avatar

    Dr. Drew

    Dog Veterinarian

    Satisfied Customers:

    7103
    Small Animal Medicine and Surgery