replied 7 years ago.
Hi again, Bellabell.
I understand your extenuating circumstances, now, and you have my sympathies. I know someone who went through a similar experience and the phone bill was also in her husband's name, only, and unbelievably, his girlfriend could get information on the account, but my friend couldn't, and she LIVED there, so I fully understand your frustration.
My only other suggestion to you would be to hire a private investigator who may be able to get the information for you, or if you already have a divorce lawyer working for you, the 'court' can request this information. I understand, though, if you want to keep it confidential, and find the info on your own.
I have one other suggestion....also, it depends who you get on the phone that may be sympathetic to you, and give you the info....tell them that you need the phone records from this period of time, because you have a young teen who you suspect was making calls without your permission, and you need to know for sure. If they ask, well, what was the number called, etc., say, I don't know, that's why I need the written records. If you get a woman, she might be sympathetic. Tell her that your husband would 'kill' your teenaged son/daughter if he found out, so you're trying to do this on your own, first.
If they give you trouble re: the bill being only in your husband's name, say, yes, but I live in the house too, for 'x' number of years, and in fact, I do all the bill paying, I can prove I'm MRS. whatever. As I said, it depends on the customer service rep you get. One might be strictly 'by the book', and another might be sympathetic to your 'reason' for needing these older bills. Don't say it has anything to do with divorce, though, use that info re: a son or daughter or niece or nephew, any younger person, perhaps going against the house rules and calling numbers they shouldn't have, and it's important that you research this. It's a little white lie, but might get you what you need. Also, make sure to have them send it to you at a work address, a P.O. box, or through email, etc., if you're successful in getting the info, so your husband doesn't find it in the regular mail for the 'house'. Or, offer to pick it up at the phone company, if you're able to do that.
I wish you much good luck and hope you're able to find someone at the phone company to help you. Just persist in calling, and don't mention that you've called before.
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