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Coolchics
Coolchics, Teacher
Category: General
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First Alert home security system how do I reset master code

Customer Question

I have a first alert home security system that I never activated through a monitoring company. The problem is my son activated the alarm and I do not know the code or master security code to turn it off. Now everytime we open a door it sounds off. How can I reset this and enter my own code?
Submitted: 8 years ago.
Category: General
Expert:  Coolchics replied 8 years ago.

The safest way do this is by actually contacting First Alert. The link below says it will help you configure your alarm system:


http://www.firstalertpro.com/contactus.html


The reason for this, is because you don't just want anyone having access to your alarm system and access to your home.


Be Safe!


Customer: replied 8 years ago.
Reply to Coolchics's Post: I was able to reset the alarm by powering down and then hitting *# XXXXX the same time I powered back up. but now what? First alert does not have a vendor/dealer/whatever in San Antonio, TX.
Expert:  Coolchics replied 8 years ago.

What kind of alarm system is it? Is there a model #? This might help me find some information for you!




Below is their email address, in the event we are unalbe to assist you:


first_alert_mktg@firstalertpro.com

Customer: replied 8 years ago.
Reply to Coolchics's Post: I actually went into a user group to search for a reset answer. I found the answer!

The solution is: power off the main control box, then reset the control panel by pressing * and # XXXXX the same time you power up the system.

Then enter #20 to get the Installation code.
To get the control panel int program mode, enter *99, and wait for the reset then ready to occur.

To program a new master code, enter the IC that was displayed, then 8, then 02 and then the new master code (4 digits)
Expert:  Coolchics replied 8 years ago.

Well, I am glad you found the answer! If there is anything we can help you out with in the future, please don't hesitate to ask!



Thanks

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