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A. Schuyler
A. Schuyler, Genealogist
Category: Genealogy
Satisfied Customers: 2505
Experience:  Researcher and genealogist for past 30 years
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I have already sent in the DNA sample and was suppose to

Customer Question

I have already sent in the DNA sample and was suppose to have and answer by the middle of May, so far have heard nothing . Search is for Donna C. Rice. Would like
very much to know the status of the search.
Submitted: 5 months ago.
Category: Genealogy
Expert:  A. Schuyler replied 5 months ago.

Hello,

To learn the status, you will need to contact the company you sent the sample to. We are Just Answer. We answer genealogy questions, but we have no affiliation with any other company and we don't do DNA testing.

Please let me know if you need additional information.

Kind regards,

Schuyler

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Expert:  A. Schuyler replied 5 months ago.

You can call Just Answer Customer Service at(###) ###-####to request a refund of the deposit you made since we aren't the web site you need.

Good luck with your genealogy search.

Best wishes,

Schuyler

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