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Engineer John C.
Engineer John C., Customer Service
Category: Game Systems
Satisfied Customers: 14599
Experience:  Computer Science Engineer with vast experience with Game Systems and the integration with computers and networks.
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We have just lost power and now our ps3 won't turn on, No

Customer Question

Hi we have just lost power and now our ps3 won't turn on
JA: What's the make and model of your tv, and has turning it on been a problem in the past?
Customer: No issues In the past we have a hisence tv
JA: How long has this been going on? What troubleshooting have you tried?
Customer: We lost power about a hour ago now everything else is working but just not the ps3 Nothing as yet cause we are unsure what to do
JA: Anything else you want the game expert to know before I connect you?
Customer: No just how to get the ps3 back up and running
Submitted: 6 months ago.
Category: Game Systems
Expert:  Engineer John C. replied 6 months ago.

Hello. Welcome to Just Answer. Please allow me to assist you with your question today. I am John, I will do my very best to help you solve this problem.

Please make sure the power cable is well connected to both ends (to the PS3 and to the electric outlet). I would try also connecting the PS3 to a different outlet, if you can try directly to a wall outlet.

If you don't get any light when you turn it ON, then the power outage may have fry the PS3 power supply. In this case this will need to be repaired by a technician. Is the PS3 still in warranty?

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John
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