How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Gameguy360 Your Own Question
Gameguy360
Gameguy360, Retail
Category: Game Systems
Satisfied Customers: 108
Experience:  8 years radioshack, 2 years game crazy.
41474190
Type Your Game Systems Question Here...
Gameguy360 is online now
A new question is answered every 9 seconds

I have a playstation 3 that does not work can i have it

Customer Question

I have a playstation 3 that does not work can i have it fixed or exchange for a new Playstation 4 what do think i should do Kenneth ************
JA: What's the make/model of your device? How old is it?
Customer: serial ce9322p5834 ceche01
JA: How long has this been going on? What troubleshooting have you tried?
Customer: will not play disk
JA: Anything else you want the electronics expert to know before I connect you?
Customer: not very good with machines Ken
Submitted: 3 months ago.
Category: Game Systems
Expert:  supercj21 replied 3 months ago.

Hi Mr. Kenneth. My name is ***** ***** I will be happy to assist you.

So when you try to play a disc, is there a certain error you receive? I am trying to narrow down exactly whats wrong and then give you some options from there.

Customer: replied 3 months ago.
Will not turn off would like to take someware to have fixed
Customer: replied 3 months ago.
Do you have a location in. Florida
Expert:  supercj21 replied 3 months ago.

In your original post you said it will not play a disc. Is the issue that it won't turn off or that it won't play a disc?

Customer: replied 3 months ago.
No help. Thanks
Expert:  supercj21 replied 3 months ago.

I apologize sir But I can't help if I don't know the exact problem. Electronics take troubleshooting to narrow down the problem. If you provide me with a ZIP code, I can point you in the direction of the nearest repair center to you.

Expert:  s_feehan replied 3 months ago.

Hi there, my name is ***** ***** you tell me where in Florida you're from and I can pinpoint some locations you might get it services at?

- Sean Feehan