Hello there and welcome to Just Answer. My name is ***** ***** I will be assisting you today. I am an engineer with over 30 years of electrical and electronic training, repair and installation experience. I will try and answer your question accurately and precisely so that we can get you on your way.
I need to gather some more information from you in order to help.
What is the actual error code you are receiving?Let me know and I'll try and help.
That is a disc-read error. Have you performed any fixes related to a disc-read error?
No, not a hard drive error. It's your optical drive not reading the game disc. That kind of error.
Has the optical drive been looked at?
Ok. Unfortunately it may be on its way out but we can try and clean it.HERE is a video that shows how to do that.
This sometimes fixes it. Please let me know if you need additional help.Steve