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Gameguy360, Retail
Category: Game Systems
Satisfied Customers: 108
Experience:  8 years radioshack, 2 years game crazy.
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I am unable to get any headphones to work either in the

Customer Question

I am unable to get any headphones to work either in the controller or the xbox one ports
JA: What's the make/model of your device? How old is it?
Customer: it is from last december
JA: How long has this been going on? What troubleshooting have you tried?
Customer: not sure what to try. I have tried to different sets of headphones wired ones neither work
JA: Anything else you want the game expert to know before I connect you?
Customer: not right now thanks
Submitted: 14 days ago.
Category: Game Systems
Expert:  Richard replied 13 days ago.

Hi there and welcome

Is it just the microphone that wont on the headsets or the sound?

Customer: replied 12 days ago.
There is no sound
Customer: replied 12 days ago.
Just wondering if wireless headphones would work
Expert:  Richard replied 12 days ago.

No, they need to be cabled, your using cabled headphones? As I saw you tried wired