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Gameguy360, Retail
Category: Game Systems
Satisfied Customers: 108
Experience:  8 years radioshack, 2 years game crazy.
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While watching netflix on wii, screen suddenly went blank

Customer Question

while watching netflix on wii, screen suddenly went blank and a odd now powers up but no sound or pic. have unplgged from wall checked all connections .
JA: How long has this been going on?
Customer: happened last night. not even 24 hours after getting set up for wi fi
JA: What troubleshooting have you tried?
Customer: unplugged unit and check fans for dust checked connections on tv and wii.
JA: What's the make and model of your tv, and can you guesstimate how old it is?
Customer: less than 2years old
JA: The game expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: the wii was sitting backwards on stand..
Submitted: 2 months ago.
Category: Game Systems
Expert:  Jack replied 2 months ago.

Hi , I`m Jack , i will be helping you today
Can you please send me a reply when you are ready to proceed ?

Expert:  Jack replied 2 months ago.

Need help with this ?

I would also need the TV's model number please and By the way if you received a phone offer it was automated from the web site ,not from me and we won`t need it for now anyway unless you`d rather do this on the phone , let me know.