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What type of game system are you using. Ps3 Ps4 Xbox 360 Xbox one>?
Good afternoon.. I tried to accept your phone call request and it said payment failed on this end. Sometimes your bank or credit card will block unknnown transactions and a quick call to them will usually clear up that issue.
With that being said, we can continue with written support instead.. To get started, I need to know What type of game system are you using. Ps3 Ps4 Xbox 360 Xbox one>?
I tried to accept your phone call request and it said payment failure. However, we should be able to work through most of this via written support.
lets start here.
On that page click the blue button to start troubleshooting.. This will walk you through several steps, including updating the system software. Work through that process methodically and it should resolve the issue.
I strive to provide great service, and greatly appreciate a 5 star rating clicked and submitted when you are satisfied.. I always answer follow up questions.Dustin S.Senior Technician and Network Switching Systems Operator / Maintainer.
Did you try the above steps I mentioned, as this could save you some $$ rather then having to pay for a phone call as well.