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Gameguy360
Gameguy360, Retail
Category: Game Systems
Satisfied Customers: 108
Experience:  8 years radioshack, 2 years game crazy.
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I have been a member of pogo club over 10 years and today

Customer Question

i have been a member of pogo club over 10 years and today they change my user name to normawise0701, i have used nwise0701 for over ten years and do not wish to start over
Submitted: 5 months ago.
Category: Game Systems
Expert:  Viet - Tech replied 5 months ago.

Hi,

I'm sorry about the issue. What happens when you sign out / sign in your correct account at the pogo.com website? And/or use the Forgot password ***** there? Is there any error or message?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you,