Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.
That error references a problem with your internet and/or WiFi connection.
Try turning Off your router, for 4 minutes or more. Then turn it On again, and try connecting after you have let it warm up for a minute or two.
If that doesn't get it working, or does just produce the same error, let me know, I will advise you further.