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Gameguy360
Gameguy360, Retail
Category: Game Systems
Satisfied Customers: 108
Experience:  8 years radioshack, 2 years game crazy.
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Trying to update system and getting error code 32002 I can

Customer Question

trying to update system and getting error code 32002
I can not get on shop channel without updating.
Submitted: 1 year ago.
Category: Game Systems
Expert:  Richard replied 1 year ago.

Hi there Melinda and welcome

Can you tell me the make and model of the device with the problem please?

Thank you

Customer: replied 1 year ago.
Please disregard problem. I spoke to Wii tech and went through internet connections and was not able to get the system to update. It does connect to internet but times out when updating. My internet speed has been checked and is fast enough for the system so that is not the problem.
Expert:  Richard replied 1 year ago.

ok... but I would like to work with you to fix this, or you do not wish to do this Melinda?

Customer: replied 1 year ago.
After finding out there is nothing wrong with the system and the internet is working and responding to the system I have decided there is nothing to do but sell it. I feel I should not be charged a fee since nobody from your company has done any work and I had to get help from another direction.
Expert:  Richard replied 1 year ago.

ok, but you do not need to actually sell it to fix this. But of course, this is your choice Melinda.