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Pete
Pete, Engineer
Category: Game Systems
Satisfied Customers: 15745
Experience:  Over 16 years of experience installing and repairing electronics.
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My son has an xbox1. He got a new game - NBA2K16. He the

Customer Question

My son has an xbox1. He got a new game for Christmas - NBA2K16. He the game in his unit and it had this update that needed to be loaded (it took over 2 hours to load) After it was loaded, he put in the game and got the message code 0x80070005. What does he need to do to fix this?
Submitted: 11 months ago.
Category: Game Systems
Expert:  Pete replied 11 months ago.

Hi Adam,

Go to Guide/Settings tab/Restart console and then try to sign in again.