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Pete
Pete, Engineer
Category: Game Systems
Satisfied Customers: 16555
Experience:  Over 16 years of experience installing and repairing electronics.
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How do I swich my xbox account to a new email if I do not

Customer Question

how do I swich my xbox account to a new email if I do not have thepassword ***** the email has been shut down. I have tried multible times to use the recovery form but had a negative outcome every time.
Submitted: 1 year ago.
Category: Game Systems
Expert:  Pete replied 1 year ago.

Hi Jeffery,

If you definitely cannot recover the old email account then you will need to call Xbox Live Support on(###) ###-####

You’ll need to provide some information to authenticate yourself, such as birthdate, name, etc.