Video Game Console Repair Questions? Ask a Technician ASAP
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If you do not have your MAC Address and serial number for the item you wish to report stolen, you may have very little to go on, unfortunately.
In some jurisdictions, even having the serial # ***** cite is not sufficient - one must have engraved one's name and phone # ***** the chassis.
As for information from your user account - try logging in to your Sony account, and see if the information is available there.
I am not sure which Sony branch should be contacted about a law enforcement concern.
This page lists all Sony Computer Entertainment America offices, I think:
'Foster City' CA is *not* listed among them, so I think the answer to your latest question is, "No. Not Foster City."