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It is not usually possible due to different platforms/systems, when it is able to be done all you have to usually do is log in for your game stats, achievements, etc to load, when they do not it usually cannot be done. If this is what you were referring to. If this was a specific game that was a special edition it is usually only able to be downloaded to the one system and once used it is not available again. Still just to double check you can contact directly at: https://help.ea.com/en/my-cases/ by logging in and opening a new case.
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