How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Aric Your Own Question

Aric
Aric, Hobbyist
Category: Game Systems
Satisfied Customers: 33217
Experience:  Experience connecting, troubleshooting and repairing electronics since I was 15 years old.
Type Your Game Systems Question Here...
Aric is online now
A new question is answered every 9 seconds

my playstation 3 quit working in the middle of the game. when

Resolved Question:

my playstation 3 quit working in the middle of the game. when I waited for it to cool
I turned it back on but it flashes a yellow light then goes flashing red. my cd will
not eject. help.
Submitted: 1 year ago.
Category: Game Systems
Expert:  Aric replied 1 year ago.
Hello, My name is XXXXX XXXXX I will be glad to assist you.

Which PS3 do you have (original, 40g,80g,160g, Slim,etc.)?

Also, how long have you had it for?

Does the light blink continuously, or in a pattern, such as 3 blinks, pause, 3 blinks, pause, etc.?
Customer: replied 1 year ago.


I think it is original, I bought it in 2008. the lights blink continuously.

Expert:  Aric replied 1 year ago.
Thanks for the reply.

Shut the hard power button off on the back of the PS3, then disconnect the power cord from the wall. Wait 20 seconds, then plug it back in and turn on the hard power switch on the rear. Then immediately press and hold the Eject button on the fron of the unit for 20 seconds- or until the disc Ejects whichever comes first. Let me know what happens and we can proceed.
Customer: replied 1 year ago.


the game station is 40 g

Expert:  Aric replied 1 year ago.
Okay, did you try the steps above or no?
Customer: replied 1 year ago.


yes. the red light comes on but when I push the eject button nothing


happens

Expert:  Aric replied 1 year ago.
Thanks for the reply.

When you turn on the PS3 does the Fan turn on?

Also, do you hear the Eject motor running when you press Eject?
Customer: replied 1 year ago.


no to both questions

Expert:  Aric replied 1 year ago.

If there is no Fan, nor will the disc Eject, then this indicates that the internal Power Supply is faulty and needs to be replaced. This is a fairly common issue with the older version PS3 40G, and 80G Models. If you choose to send it to Sony, you're looking at a $190 parts and labor repair- and also being without the PS3 for several weeks waiting for them to repair it. You can also replace the Power Supply yourself in about a hal hour, with nothing more than a screwdriver.

The link below is where you can purchase the Power Supply for your PS3:

http://www.tmart.com/Power-Supply-Internal-for-Sony-PS3_p117582.html?fixed_price=us_us&utm_source=base&utm_medium=organic&utm_campaign=product&gclid=CJiAtOba3rYCFfR9OgodllUArw

Additionally, there is a Video at the link below which shows you how to make this repair:

https://www.youtube.com/watch?v=NKmg7e7ufJM

Cost for the part is not very expensive, and should give you a few more good, solid years out of your PS3. If you're not comfortable repairing this yourself, then at Sony's cost of $190, I would personally put the same money towards one of the newer versions of the PS.

If you need further assistance let me know.

If you're satisfied with my service, please kindly rate the answer.

Customer: replied 1 year ago.


if you think that this is the problem, I can probably repair it myself. I know I smelled something like burnt wiring or whatever is inside this thing. would this change your answer.

Expert:  Aric replied 1 year ago.
No, that wouldn't change my answer. The power supply produces alot of heat, and when it fails, it typically is a heat related failure and the regulator IC chip inside of it would burn.
Aric, Hobbyist
Category: Game Systems
Satisfied Customers: 33217
Experience: Experience connecting, troubleshooting and repairing electronics since I was 15 years old.
Aric and 2 other Game Systems Specialists are ready to help you

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
< Last | Next >
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
  • Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know. Robin Elkton, Maryland
  • He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here. Diane Dallas, TX
 
 
 

Meet The Experts:

 
 
 
  • Gameguy360

    Retail

    Satisfied Customers:

    108
    8 years radioshack, 2 years game crazy.
< Last | Next >
  • http://ww2.justanswer.com/uploads/gameguy360/2010-6-10_235725_jason_headshot.jpg Gameguy360's Avatar

    Gameguy360

    Retail

    Satisfied Customers:

    108
    8 years radioshack, 2 years game crazy.
  • http://ww2.justanswer.com/uploads/CL/clagesolutions/2012-6-27_145545_20120608Geoff.64x64.jpg Mr. Clark's Avatar

    Mr. Clark

    Electronics Engineer

    Satisfied Customers:

    53
    Game Console Repair Business Owner / CIS Degree
  • http://ww2.justanswer.com/uploads/MI/MichaelHannigan/2012-1-5_03441_Headshot.64x64.jpg Michael Hannigan's Avatar

    Michael Hannigan

    Engineer

    Satisfied Customers:

    53
    I began developing video games in 1983. I know game systems.
  • http://ww2.justanswer.com/uploads/AS/ashiknasameen/2012-5-15_141836_final2.64x64.jpg Ashik's Avatar

    Ashik

    GameSystem Tech

    Satisfied Customers:

    49
    Experience with most of all Game Systems
  • http://ww2.justanswer.com/uploads/IT/ITPeter/2011-5-3_23187_Pete.64x64.JPG Pete's Avatar

    Pete

    Engineer

    Satisfied Customers:

    39
    12+ years experience installing and repairing electronics.
  • http://ww2.justanswer.com/uploads/SI/SiliconSavant/2012-6-27_192716_201264172651profile.64x64.jpg.64x64.png Daniel's Avatar

    Daniel

    Engineer

    Satisfied Customers:

    18
    BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert
  • http://ww2.justanswer.com/uploads/EC/echostorm/2013-5-4_17052_644310101008569660850691705586421n.64x64.jpg Dr. Dan's Avatar

    Dr. Dan

    Engineer

    Satisfied Customers:

    18
    B.S. Electrical & Computer Engineering, 20+ years technical experience