Video Game Console Repair Questions? Ask a Technician ASAP
I still cannot get the game to function. System will try to read disk and will come back with an error of disk is not readable. The steps we have already taken include clearing out the cache memory on the system, your suggestion of getting a cleaning disk, rebooting the system without any external devices attached, and leaving disk in the machine shutting the system down and rebooting with the disk already installed and nothing works.
Apologize for the delay in returning your message as I have been in the hospital the last couple of days.