How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Game_GURU Your Own Question

Game_GURU
Game_GURU, Engineer
Category: Game Systems
Satisfied Customers: 474
Experience:  15 years electronics expert
36856233
Type Your Game Systems Question Here...
Game_GURU is online now
A new question is answered every 9 seconds

My Xbox power cycles itself, shows a controller is connected

Resolved Question:

My Xbox power cycles itself, shows a controller is connected when their isn't and will not stay off unless I disconnect power. Help!!!
Submitted: 2 years ago.
Category: Game Systems
Expert:  Game_GURU replied 2 years ago.
Hi there and thank you for using JA. My name is XXXXX XXXXX I'd be happy to assist you.

Does your Xbox continually power cycle itself or does it do after a little while of game play?

Thank you,

Mike
Customer: replied 2 years ago.
It continually power cycles itself. It started a couple of days ago. It's never happened during game play. Now I can't even get to game play because of the controller issue.
Expert:  Game_GURU replied 2 years ago.

The most common issue of this is hard drive related. Please refer to this link to verify your HD is properly installed. Perhaps it dislodged and it's worth reseating. Otherwise, you will need to set up a repair with Microsoft. Click here for the link.

I know this is not the answer you would have hoped for, but please do not shoot the messenger. Seriously, take a look at the hard drive though, it's very common on these postings.

If there is anything further I can do to assist please let me know. Please leave positive feedback and bonuses are also greatly appreciated. Thank you again for using JA and have a great day. Michael, CT USA

 

p.s. It may seem elementary, but make sure no buttons are stuck on the controller or the console itself. I've seen that happen too.

Game_GURU, Engineer
Category: Game Systems
Satisfied Customers: 474
Experience: 15 years electronics expert
Game_GURU and 5 other Game Systems Specialists are ready to help you

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
< Last | Next >
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
  • Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know. Robin Elkton, Maryland
  • He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here. Diane Dallas, TX
 
 
 

Meet The Experts:

 
 
 
  • Gameguy360

    Retail

    Satisfied Customers:

    108
    8 years radioshack, 2 years game crazy.
< Last | Next >
  • http://ww2.justanswer.com/uploads/gameguy360/2010-6-10_235725_jason_headshot.jpg Gameguy360's Avatar

    Gameguy360

    Retail

    Satisfied Customers:

    108
    8 years radioshack, 2 years game crazy.
  • http://ww2.justanswer.com/uploads/MI/MichaelHannigan/2012-1-5_03441_Headshot.64x64.jpg Michael Hannigan's Avatar

    Michael Hannigan

    Engineer

    Satisfied Customers:

    56
    I began developing video games in 1983. I know game systems.
  • http://ww2.justanswer.com/uploads/CL/clagesolutions/2012-6-27_145545_20120608Geoff.64x64.jpg Mr. Clark's Avatar

    Mr. Clark

    Electronics Engineer

    Satisfied Customers:

    53
    Game Console Repair Business Owner / CIS Degree
  • http://ww2.justanswer.com/uploads/AS/ashiknasameen/2012-5-15_141836_final2.64x64.jpg Ashik's Avatar

    Ashik

    GameSystem Tech

    Satisfied Customers:

    49
    Experience with most of all Game Systems
  • http://ww2.justanswer.com/uploads/IT/ITPeter/2011-5-3_23187_Pete.64x64.JPG Pete's Avatar

    Pete

    Engineer

    Satisfied Customers:

    40
    12+ years experience installing and repairing electronics.
  • http://ww2.justanswer.com/uploads/SI/SiliconSavant/2012-6-27_192716_201264172651profile.64x64.jpg.64x64.png Daniel's Avatar

    Daniel

    Engineer

    Satisfied Customers:

    18
    BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert
  • http://ww2.justanswer.com/uploads/EC/echostorm/2013-5-4_17052_644310101008569660850691705586421n.64x64.jpg Dr. Dan's Avatar

    Dr. Dan

    Engineer

    Satisfied Customers:

    18
    B.S. Electrical & Computer Engineering, 20+ years technical experience