Is this on your printer? What's the brand and model?
The Printer is Cannon Pixma MP620.The messages from the printer says:Printer error has occurred and on the top of the screen B200
I did not receive your answer.In addition I do not want to subscribe to anything if this is not possible please cancel my request Thanks Bice
Hello,Welcome to JustAnswer. My name isXXXXX and I will be assisting you with your problem today.This error is a print head issue. The print head is what the cartridges sit in inside of the printer. To attempt to resolve it, do the following:(1) Open the printer and wait for the carriage to slide over(2) Remove the ink cartridges from the print head.(3) Use cotton swabs dipped in hot water or isopropyl alcohol to thoroughly clean the print head and each ink cartridge.(4) Repeat this until there is no ink residue coming off on the cotton swab.(5) Once finished, allow to dry and replace the cartridges(6) Try to print something nowIf that does not work, then you need to try soaking the print head. In this case:(1) Remove the print head from the printer(2) Soak it in hot water for an hour or so(3) Remove it, let it dry completely(4) Replace the print head and cartridges and test itIf that does not work then the print head will need to be replaced.You can purchase a replacement printhead here:http://compare.ebay.com/like/170760129903?var=lv<yp=AllFixedPriceItemTypes&var=sbar&_lwgsi=y&cbt=yThanks and please rate my answer as "Got the Job Done" or better once you are satisfied. Any rating below that and I will NOT be paid for my work.Thanks,Rob
Your suggestions did not work.I ordered the replacement but I do not know if will work.Thank you anyway.I would like to wait to give you my rating as soon as I know that the replacement is succesful
Hello,Thanks for using the JustAnswer service. I'm happy to have been able to assist you with your question. I'd just like to follow up to see how the answer worked out for you. If you are satisfied, please rate my answer and have a great day. If you need further help, please respond in the question and let me know so I can assist you further.Thanks,Robert Preston
the replacement arrived and it is working.I want to rate your answer excellent service.
I got the job done
So glad to hear it! Please remember to rate my answer so I am paid for my answer!
Game system development & repair, enthusiast