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custompartsguy's Avatar
  • Answered by:custompartsguy
  • Engineer
  • Positive Feedback: 87.5 %
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Customer Question

Hi, my sony playstation 3 is not reading discs properly. it accepts and ejects disks fine, but it just doesnt read them. this happens with every disc that i put in. is there anything i can to to fix this problem? thank you.

 



Already Tried:
putting in multiple different types of discs, from DVD's to video games, updating the system, deleting game data/saves, and re-booting

Submitted: 294 days and 12 hours ago.
Category: Game Systems
Value: $23
Status: CLOSED
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Expert:  custompartsguy replied 294 days and 12 hours ago.

Hello,

Thank you for using justanswer.com, my name is XXXXX XXXXX X will be glad to assist you with your concern today.

You have stated that it does not read them properly, however I have a feeling what you mean is that it does not read nor play any discs at all, correct?

Bluray, dvd, games and cd discs?

Thanks,

Joe

Customer replied 294 days and 12 hours ago.

it will not read any type of discs at all. There should be an icon that pops up when the system reads the disc, but it will not even do that. when i put a disc in, you can hear it spinning, but the icon never pops up.

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Expert:  custompartsguy replied 294 days and 11 hours ago.

At this point I can in my professional opinion say that the laser pickup assembly within the drive will need to be replaced and is the cause of the problem since there are no other problems.

If you need any further assistance just let me know.

Thanks,

Joe



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