I am trying to install an Xbox360 with Kinect, however, the test Xbox LIVE connection fails constantly. I cannot get past this point.
It says that it cannot obtain an IP sddress from my modem.
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Are you using an wired or wireless connection to the xbox?
If you run the internet test, does it pass or fail the test?
I am using a wireless connection. I cannot run the internet test since it follows the
network test and must be done consecutively.
Ok, I seen you stated that the problem was with xbox live and not the network.
So if you enter your network ssid and security code be it wpa/wep/wpa2 what happens?
If you test via a wired ethernet connection does it work?
To get into xbox live it first tries to establish a connection to the internet. This part of the procedure failed and you are told that either the password XXXXX XXXXX or you are not connecting to the intended network.
You are advised to select configure network, press Y t disconnect and set up your network again.
The next message says that it cannot obtain an IP address from the router or modem
and tells you to visit www.xbox.com/ipaddress-help for more help which I didn't understand.
You set it to auto and did not enter things like gateway, ip etc correct?
Have you tried an wired connection to the xbox just as a test?
The settings are as follows:
Wireless mode 802.11g
Network name (SSID) 2wire038
Network type Infrastructure (channel 6)
Wireless security WEP
IP settings Automatic
IP address o.o.o.o
Subnet mask o.o.o.o
DNS Settings Automatic
Primary DNS server o.o.o.o
Secondary DNS server o.o.o.o
I don't have a way to do a wired test
And you do know your correct routers wep security key code?
yes, I know the correct security code
The first thing I am going to have you do is open ports on your router that xbox uses:
You will need to log into your router to make the changes.....
The instructions for doing so are found in the manual for the router if you need help with this please provide the model number of the router.
If you still need any further assistance just let me know.
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