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Carl L's Avatar
  • Answered by:Carl L
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Customer Question

Trying to set up xbox 360 live. I hooked upa Net gear N300 wireless router to my modem at my computer desk. I verified that I have internet connection on my computer. I have a Hughes net satelite for my server as we live on a farm.
We have tried initializing the exbox via the TV in my grandsons room. IT is telling us we have no connection and the test is failing. Please advise ..

 



Already Tried:
tried connecting wireless

Submitted: 370 days and 6 hours ago.
Category: Game Systems
Value: $38
Status: CLOSED
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Expert:  Carl L replied370 days and 6 hours ago.

Hi and welcome to Just Answer. My name is XXXXX XXXXX will be assisting you today. I have several years of Professional Training and Hands On Experience under my belt and am dedicated to giving you the best Answer possible for your situation.

 

Here's how this works: We will go back and forth exchanging information about your problem until a proper diagnoses can be made. There is no extra charge for replying. In the rare case that your problem simply just can't be fixed, I will provide you with all of your options on how to move forward. Please remember that there isn't always a magic fix and that I am only compensated for my time helping you when you indicate that your satisfied with my efforts. Even after you've indicated that I've helped you, the question is never closed and I am available for follow up replies at anytime.

 

How are you connecting the XBOX to the Wireless Router? Ethernet or XBOX USB Wireless Adapter?

Customer replied370 days and 5 hours ago.

The xbox is not connected to the router.

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Expert:  Carl L replied370 days and 5 hours ago.

Ok, how is the XBOX connected to the internet then? It has to either be plugged in to the Router directly using an Ethernet Cable or by a Wireless Connection. If you have the newest Black Version of the 360 then it has the Wireless Card built in and all you have to do is go into the Network Settings, select Wireless, select your Wireless Router and enter the Password XXXXX you set one.

 

If you have the older White one then you will need to either connect it directly to the Router using an Ethernet Cable or purchase an external USB Wireless Adapter made for Xbox and follow the same Wireless Setup.

 
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