Hi there and welcome to Just Answer. I'm Steve. Thanks for asking your question. I'm sorry to hear about your PS3.
Are you playing a game when you see his message? Can you tell me exactly what the message says?
when i turn turn tv and unit on the tv screen is blank and shows not supported on tv.
Ok, that's easily fixed.
Turn the PS3 off from the front on/off button. Then, hold down the same button for 5-8 seconds. You will hear a beep and you should see something on the TV screen.
Tell me if you don't. I'll be here.
Did you hear the beep?
What is the make and full model number of the TV please?
Ok, hold that button down continuously until you you hear two beeps.
See if that works.
Start it again.
I am going to opt out of this question which will allow other experts to chime in.
Hold on. Someone should have an answer for you.
sorry for delay had to get kids to bed & just looked 2c if you had chance to reply. unit in son's room so cannot try anything else 2nite. but just so you know we have checked the input numerous times and have tried unplugging HDMI cable and using old (RCA) cable prior to trying you guys, with no luck. when turning unit on again after double beep and unit shutting off we did not hold button when turning on to get another double beep...we just turned back on so will try that 2morrow. thanks for your help 2nite.
any special way I can reply to you 2morrow or just log on your site again and start over
it's me again-sorry for delay had to work & kids had baseball- cannot still get ps3 to work w/HDMI cable but have signal using RCA cable (red, white, yellow) so that will work. at a screen that lists restart sytem and bunch restore things anything special or can we just choose restart system?
I would just restart the system. Then you can go through the video setup.
At least you know it's working - but it should work with HDMI. You might want to try another cable at some point.