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I don' understand, I thought you had experts on French law, so why is it proving so difficult to find one?
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With reference to the email I received, the lawyer who represented Macifilia in court was specifically mentioned as the lawyer who would represent me, which of course was not the case. The broker, who sent the email, is my estate agents broker, who manages the flat for me and will only deal with me through the estate agent since I am not their client. The "malentendu", is between the broker and the insurance company. I have asked the Estate agent to pursue the matter with both their broker and the insurance company, which they have emaied me to confirm that they are doing so. Any further suggestions as to what I should do in the meantime?
I have replied to the expert but have only been asked to rate his service without a reply to my extended question. Is this normal procedure?
Hi. I sent you some more detailed information on Saturday 2 March, which you do not appear to be aware of since you have asked me to rate your service. Am I expected to rate your service with every stage of the communication between us?
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