Thank you for using Just Answer. I look forward to assisting you today. I'm sorry to hear what happened.Not sure why the charge would show up as Walmart Telepay but that phone number is ***** with a scammer company called Software Solutions, among others. They sometimes pretend to be with Microsoft or associated with Microsoft. The pop-up ad basically suggests that you have a virus or problem with your computer and that only they can fix it, for which they charge hundreds of dollars. Of course, the number turns out not to be any computer company or Microsoft. It's a total scam.Unfortunately, as frequently as I've seen this scam I haven't heard of anyone recovering money. If I knew of a way to get your money back, I'd tell you. Generally these scammers operate outside the United States, and outside the jurisdiction of law enforcement. They often have people wire money because it cannot be traced once sent. And they're very, very convincing at what they do, which is why they're able to scam so many people.At this point, you can file a complaint with the Federal Trade Commission and with the Internet Crime Complaint Center, which is a task force run in part by the FBI and investigates cyber complaints and scams.I would encourage you to talk to the bank about the withdrawal to see if there is anything they can do to reverse it or block it, but I would not, in my experience, expect that, to be honest.
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