Hello and welcome. My name is ***** ***** it will be my pleasure to assist you.
This appears to be a phishing scam. The phone number you have provided has no connection with Capital One. There are also several reports online of people having received calls from this number from someone claiming to be from Capital One regarding their credit card account, even though the recipients of these calls had no account with Capital One. Basically, you have been contacted by a scammer who is trying to get you to reveal personal information that will later be used to commit identity theft. It would be prudent to ignore all future communication from this number.
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