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Zoey_JD, Criminal attorney
Category: Fraud Examiner
Satisfied Customers: 23155
Experience:  Active member of the NYS bar since 1989
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I ordered a Gletcher Parabellum CO2 BB pistol on the website

Customer Question

I ordered a Gletcher Parabellum CO2 BB pistol on the website on 10-15-16 using a credit card. I paid $173.22, $33.23 of which was for '2-day UPS' shipping. I still have not received the item. Also, my browser said "could not establish a secure connection" but I (perhaps unwisely) hit the "Continue" button anyway and got there. I called the parent company, Sport Manufacturing Group (SMG) of Forest Hills, NY, but got caught in an 'electronic circle' of recorded messages and could not get through to a live person. Do you have any information or similar reports on this company? Please respond. I have no email, but here is my contact information:
John Calhoun
2819 W. Woodford Ave.,
Fort Collins, CO###-##-####(###) ###-####
Submitted: 3 days ago.
Category: Fraud Examiner
Expert:  Zoey_JD replied 3 days ago.


I'm Zoey and I'll be assisting you. I'm reviewing your question now. Please be patient while I research and compose a reply for you.

Expert:  Zoey_JD replied 3 days ago.

This company is legitimate. The NYS Secretary of State's Business register shows that it was incorporated on October 12, 2012 and is an active NYS business. It's business identification number is(###) ###-#### You can see these details for yourself here.

According to their website they ship via UPS ground within two days but UPS takes 4-7 days for delivery. Additionally they don't deliver on Saturday or Sunday. If you only ordered this on Saturday, it would not be processed until Monday. I see no reason to panic at this time.

Expert:  Zoey_JD replied 2 days ago.

Just checking in to see if you need more help or any clarification of my answer. If so, please reply here on this question thread.

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