Hello,I'm Zoey and I'll be assisting you. Are you online now?
Do you have a website for this company? What is it they are supposed to do for you, and what do they want from you in return?
The site has reported that your payment failed for the phone call. You will need to contact customer service to sort that out. Meanwhile we can continue here on this question thread. Are you talking about the online travel service surge365 located in glen Carbon Illinois?
This company's website was launched and on October 20,2015, so it is a new company. It was registered for one year only, which is the least amount of time that a business can be registered for. A new business that is making unsolicited contact looking for business but who hasn't set its website up to be around more than a year is a sign of a likely scam.
The site is using a private proxy service to hide its site owner and its location. That's another bad sign. Their webhost is also a very inexpensive one and is one preferred by scammers. You can check this out by going to www.domaintools.com and running the company's website on its search box to get to the WHOIS.
The Illiinois Secretary of State has no such company as Surge365 on their corporate register, where Illinois businesses are supposed to be registered for tax purposes. That is yet another bad sign. The address that the company gives, traces to a single family 3 bedroom home and not a place of business.
Finally, this company has already made the attention of the Better Business Bureau. On their rating scale from A to F, the BBB gives Surge365 an F, their lowest rating. An F rating by the BBB is reason enough all by itself to avoid an opportunity offered by this company. You can read the review and also the complaint history for this business here.
All things considered, there is every reason to avoid this opportunity. It will cost you money and the only thing you'll get out of it is regrets. Then you won't be able to take any action against this business because you'll have no idea who they really are or where they can really be found.
The work at home industry offers a lot of attractive possibilities but the area is riddled with scammers. The best kind of job to get on or off of the web is one that will hire and pay you based on your qualifications, experience, and aptitude for the job. Those sites that promise great rewards to anyone and everyone who will pay them are at best using deceptive advertising to make you think you can make a great deal of money for doing almost nothing and are at worst out-and-out scams.
Just checking in to see if you need more help or any clarification of my answer. If so, please reply here on this question thread.